Privacy Policy

A legal disclaimer (Last updated: 14 August 2026)

2getherwise respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how 2getherwise collects, uses, stores and protects personal information when you visit our website, contact us, request a consultation, use our services or otherwise interact with us.

Please read this Privacy Policy carefully so that you understand how your personal information is handled.

1. Who We Are

2getherwise is a founder-led consultancy founded and operated by Sonia Rola.

For the purposes of applicable UK data protection legislation, 2getherwise will generally act as the data controller for personal information collected and used for its own business and website activities.

Business name: 2getherwise
Founder: Sonia Rola
Email: 2getherwise@gmail.com
Telephone: 07957 640 671
Business address: 75 Highland Drive, LE11 2HT

Where Sonia is working with or through another organisation, including a law firm, the organisation responsible for the relevant legal matter may also be a separate data controller. Where this applies, you will be given appropriate information about who is responsible for your personal information and how it is being handled.

2. What Personal Information We Collect

Depending on how you interact with 2getherwise, we may collect:

Your name
Email address
Telephone number
Postal address
Details about your enquiry
Information provided when requesting or arranging a consultation
Information about your family circumstances
Information relating to separation or divorce
Information relating to children and child arrangements
Financial information relevant to your matter
Information relating to domestic abuse or other sensitive circumstances
Information contained in documents you provide to us
Any other information you choose to provide when communicating with us

We may also collect technical information when you use our website, including IP address, browser type, device information, operating system, pages visited and information about how you interact with our website.

3. How We Collect Your Information

We may collect personal information:

Directly from you when you contact us
Through our website contact or enquiry forms
When you telephone or email us
When you request a consultation
During consultations or meetings
When you provide documents or other information relating to your matter
From law firms or professional organisations where appropriate and lawful
From publicly available sources where necessary and appropriate
Automatically through your use of our website

4. How We Use Your Personal Information

We may use your personal information to:

Respond to your enquiries
Arrange and manage consultations
Understand your circumstances and requirements
Provide legal consultancy and related services
Provide family mediation services
Communicate with you about your matter
Prepare or review documents where appropriate
Coordinate with relevant professional advisers or legal representatives
Work with law firms where this forms part of the service arrangement
Maintain records relating to our professional relationship
Manage appointments and administration
Comply with legal and regulatory obligations
Protect our business, website and systems
Improve our website and services
Respond to complaints or requests
Establish, exercise or defend legal claims
Send relevant information or marketing where permitted by law and, where required, with your consent

We will only use your personal information for purposes that are lawful, fair and transparent.

5. Lawful Bases for Processing

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Contract

We may process information where it is necessary to take steps at your request before entering into an agreement or to perform a contract with you.

Legitimate Interests

We may process information where this is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.

Legal Obligation

We may process information where necessary to comply with a legal or regulatory obligation.

Consent

Where required, we may rely on your consent. Where we rely on consent, you have the right to withdraw it at any time.

6. Sensitive or Special Category Information

Because of the nature of family law and mediation, you may provide information that is particularly sensitive.

This may include information concerning:

Health or medical circumstances
Domestic abuse
Children
Family relationships
Financial circumstances
Sexual or personal matters
Other information that may constitute special category personal data under applicable data protection law

We will only process special category information where we have an appropriate lawful basis and a valid additional condition for processing under applicable data protection legislation.

We will only collect and use information that is relevant and necessary for the purpose for which it is being processed.

7. Children's Information

Our services may involve matters concerning children.

Where information about children is provided to us as part of a legal or mediation matter, we will handle that information carefully and only use it where necessary for the relevant purpose.

8. Who We May Share Your Information With

We will only share personal information where there is a legitimate and appropriate reason to do so.

Depending on the circumstances, this may include:

Relevant law firms
Solicitors and legal professionals
Mediators or other professional advisers
Courts, tribunals or other legal bodies where necessary
Experts or professional service providers involved in your matter
IT, website hosting and technology providers
Email and communication providers
Appointment or scheduling providers
Professional insurers or advisers
Regulators or public authorities where required by law
Other organisations where you have specifically authorised or requested us to share information

Where another organisation processes information on our behalf, we will take appropriate steps to ensure that your information is handled securely and in accordance with applicable data protection requirements.

9. Working With Law Firms

2getherwise may work with law firms as an independent consultancy or professional support service.

Where Sonia is working with a law firm on a matter, the law firm may have its own responsibilities as a data controller.

The precise roles of 2getherwise and the relevant law firm will depend on the nature of the engagement and how personal information is being processed.

Where necessary, the relevant arrangements and responsibilities will be explained to you.

10. International Transfers

Some of the technology and service providers we use may process information outside the UK.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place where required.

11. How We Protect Your Information

We take reasonable and appropriate technical and organisational measures to protect personal information against:

Unauthorised access
Loss
Misuse
Destruction
Accidental disclosure
Unauthorised alteration

Access to personal information will be limited to people who need it for legitimate business or professional purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. How Long We Keep Your Information

We will only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, regulatory, accounting, insurance or reporting requirements.

The appropriate retention period may depend on the nature of your matter, our professional and legal obligations, whether there is an ongoing dispute or potential claim, regulatory requirements and the nature of the information involved.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

13. Your Data Protection Rights

Depending on the circumstances, you may have rights under applicable data protection law, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain processing
Request transfer of certain information to another organisation
Withdraw consent where processing is based on consent
Object to direct marketing
Raise concerns about how your personal information is being used

These rights are not absolute and may be subject to legal exceptions.

14. How to Exercise Your Rights

If you would like to exercise any of your data protection rights, please contact:

Sonia Rola / 2getherwise
Email: 2getherwise@gmail.com
Telephone: 07957 640 671
Address: 75 Highland Drive, LE11 2HT

We may need to ask for additional information to verify your identity before responding to a request.

We will respond within the applicable legal timeframe.

15. Marketing

We may occasionally send information about our services where this is permitted by law.

Where consent is required, we will ask for your consent before sending marketing communications.

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

We will not sell your personal information to third parties.

16. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites operate, remember preferences and understand how visitors use our website.

Some cookies are necessary for the website to function. Other cookies, such as analytics or advertising cookies, may require your consent depending on their purpose and applicable law.

Our website is hosted using Wix, and Wix or third-party services integrated into the website may place cookies or process technical information.

You can manage cookie preferences through the cookie controls available on our website where applicable.

17. Third-Party Websites

Our website may contain links to third-party websites, including professional organisations or social media platforms.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reading the privacy policy of any third-party website before providing personal information.

18. Automated Decision-Making

We do not intend to use your personal information to make decisions about you based solely on automated processing that produce legal or similarly significant effects.

If this changes, we will provide the information required by applicable data protection law.

19. Complaints

If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or the way we process personal information.

The latest version will always be published on this page with the date it was last updated.

21. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

2getherwise
Sonia Rola
Telephone: 07957 640 671
Email: 2getherwise@gmail.com
Address: 75 Highland Drive, LE11 2HT

Last updated: 14 August 2026